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ClickBook 2.0 for Macintosh OS 6,7,8,9
Q: Why doesn�t ClickBook come up when I try to print
to it? A: If ClickBook had previously been working and now
fails, the ClickBook prefs folder has probably
been corrupted or contains a corrupt spool file.
To correct this, select the System Folder /
Preferences folder / ClickBook Prefs Folder and
drag it into the trash. Empty the trash. Open the
ClickBook standalone application and redo Printer
Setup. Close ClickBook and try the print job
again.
If ClickBook has never come up or will not come
up with a certain application, select the
ClickBook Always Active option in the ClickBook
Setup Control Panel.
If these steps fail, remove ClickBook from the
system and reinstall with extensions off. To
remove ClickBook from the system make sure that
you remove all components, including the Control
Panel item located in the Control Panel folder in
the System Folder, the ClickBook Prefs Folder
located in the Preferences folder also found in
the System folder, and the ClickBook application
folder. You should then restart the Mac with
extensions off and reinstall the application.
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Q: Why during installation do I get a disk full
error even though there is plenty of disk space
available? A: ClickBook's self installer will sometimes default
back to the last drive that was used by the
system, so it may be attempting to install onto a
diskette. You can change the Copy To destination
in the drop down list at the top of the installer
dialog.
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Q: Why does ClickBook give an error message that it
does not know my printer, even though I have done
the printer setup already? A: The error message actually indicates that
ClickBook does not know the currently selected
layout for the printer you have chosen. To
correct this you need to open ClickBook in
printing or standalone mode and go to the Modify
Layout tab. On this tab click the Page Setup
button. When you see the Page Setup dialog, make
sure the orientation is correct for the current
layout and click OK. You will then see the Print
dialog. Click the Print button (although nothing
is actually going to print at this time). After
the Print dialog clears, click the Save button on
the ClickBook Modify Layout tab. Then try the
print job again. Top
Q: Why do I get odd or unexpected results when using
ClickBook with a new layout or new printer
driver? A: This may be caused by ClickBook not fully
understanding your printer with the selected
layout. To correct this, follow the steps for
question #4 above.
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Q: Why does the Use ClickBook option not appear or
does not work correctly in my application�s Page
Setup Dialog? A: Some printer drivers and some applications use
non-standard Page Setup dialogs. To correct this
problem, select the ClickBook Always Active
option in the ClickBook Setup Control Panel.
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Q: Why does my color printer now print in B&W? A: This problem was fixed in the current version of
ClickBook. Before upgrading, remove the ClickBook
Setup Control Panel from the Control Panels
folder and restart your Mac.
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Q: I have read the FAQ that ClickBook 2.0 is not
certified for OS 9.1. I have also read that there
is a workaround by installing ClickBook on an OS
prior to 9.1 or higher. My problem is that I do
not have access to an OS prior to 9.1, how do I
install ClickBook on Mac OS 9.1 or higher? A: Here are the steps to install ClickBook 2.0 on
Mac OS 9.1 or higher:
1- Load ClickBook 2.0 on your OS 9.1 or higher.
2- Delete the "ClickBook Control Panel" from the control panels menu.
*3- Install ClickBook 2.0 on an OS prior to 9.1.
4- Copy the "ClickBook Control Panel" from the control panels menu on Mac running the OS prior to 9.1 to the control panels menu on the Mac
running OS 9.1 or higher.
5- Restart your Mac. You should now be able to print using ClickBook.
(*) If you do not have access to a Mac running an
OS prior to 9.1 you can download a Control Panel
to copy to the your Mac running OS 9.1 or higher,
from the following link:
http://www.bluesquirrel.com/download/ClickBookControlPanel.sit Top
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